Reference

Open Your Account With Privacy Clarity

DANA, OVO, GoPay and QRIS payment checks, account login records, and lobby activity are covered in this Privacy Policy before you create or use an indoxl account.

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indoxl Open Your Account With Privacy Clarity
CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions should reach the team that can act on account data, not a general inbox with no context. Use live chat when you are signed in, email when you need a written record, or WhatsApp when you want to confirm a request status. Our privacy contact flow is open 09:00-23:00 WIB every day for account checks, payment record questions, cookie choices, and correction requests.

Team online

Live chat

Open the chat icon after login and choose Privacy Request. We can confirm the account name, last payment rail used, and the device session before changing data linked to your profile.

Email desk

Send privacy requests to the email shown in your account footer with your registered phone number and request type. We reply with next steps and may ask for a DANA, OVO, GoPay or QRIS reference.

WhatsApp check

Use WhatsApp for status checks between 09:00-23:00 WIB, especially when you already filed a correction or deletion request. We will not ask for your password or one-time login code there.

ACCOUNT CARE

Browse Your Data Handling Choices

Privacy handling is part of how we run your wallet, login and lobby session. We keep collection narrow, connect data to a clear purpose, and ask for confirmation before account-level changes.

Account setup

When you join, we collect the name, phone number, login credential and region needed to create your account. This helps us match support requests to the right profile without exposing your password.

Payment records

DANA, OVO, GoPay and QRIS activity may create reference numbers, timestamps and status logs. We use those records to confirm deposits, check withdrawals, investigate failed credits and answer wallet questions.

Cookie controls

Cookies help keep your session open and remember display choices. On Android Chrome, go to Settings > Site settings > Cookies to change browser storage; some changes may require signing in again.

Security checks

We record login time, device type, browser and IP area to spot unusual access. If a session looks different, we may ask for account confirmation before allowing wallet or profile changes.

Retention rules

We keep account and transaction records only as long as needed for service, dispute handling, security checks and legal duties. When data is no longer needed, we delete or separate it from your profile.

Change requests

To correct a phone number, name spelling or privacy preference, open Profile > Personal Details after login or contact support. We may verify your last payment method before applying the change.

Check Privacy Policy Answers

These answers explain how the Privacy Policy applies to real account actions: joining, logging in, paying with local rails, browsing games, contacting support, and changing your data. We keep the wording direct so you know what happens before you open an account, start a wallet action, or ask us to update a record.

We collect the details needed to create and secure your account, such as name, phone number, login credential and region. We also record device and session data when you sign in.

Yes. We handle payment references, timestamps, status messages and wallet checks connected to DANA, OVO, GoPay and QRIS. These records help us confirm deposits, check withdrawals and answer payment disputes.

On Android Chrome, open Settings > Site settings > Cookies and adjust storage for your browser. If you block some cookies, you may need to log in again or repeat a security check.

Yes. Open Profile > Personal Details after login or contact us through chat, email or WhatsApp. We may verify your phone number, last payment rail or recent session before making changes.

We keep account, payment and security records for as long as needed for service, dispute handling, fraud checks and legal duties. When no longer needed, we delete or separate data from your profile.

We share only the details needed to process or confirm DANA, OVO, GoPay and QRIS activity. We do not sell your personal data, and we use partner records only for account and transaction needs.

Use live chat after login, email from the account footer, or WhatsApp between 09:00-23:00 WIB. Include your registered phone number and request type, but never send your password.